Frequently Asked Questions

We offer premium fabrics including Poly-wool, Linen, Giza Cotton, Tropical blends, and other high-quality materials suitable for shirts, suits, traditional wear, and more.

We offer premium fabrics including Poly-wool, Linen, Giza Cotton, Tropical blends, and other high-quality materials suitable for shirts, suits, traditional wear, and more.

No, we are exclusively a fabric supplier. We do not provide any tailoring, stitching, or alteration services. Our focus is solely on offering high-quality fabrics for you to customise according to your needs.

Orders are typically processed within 24 hours. Packing and shipping are carried out promptly, with delivery times depending on your location.

Yes, we ship to select international destinations. Shipping times and costs vary based on the destination.

We offer free shipping on all orders above ₹2500. For orders below this value, a flat fee of ₹200 applies. Domestic delivery usually takes 2-5 working days.

Yes, modifications are accepted if the order is not yet processed or cut. Once the fabric has been cut or the order has been processed, changes cannot be made.

Returns and exchanges are only permitted in case of damage, defect, or incorrect items received. Sale items, End Bits, and Clearance items are final sale and non-returnable.

We operate a no-refund policy. In case of issues, we provide credit vouchers valid for 6 months.

In case of a lost or damaged parcel, please contact us immediately. We are responsible only after the courier confirms liability. We will assist with reshipment or refunds once confirmed.

You can reach us via WhatsApp at  for any assistance or inquiries.

Standard delivery within India typically takes 2 to 5 working days, depending on the location and courier service.

[Text Wrapping Break]No, shipping charges are applicable as per our policy: free for orders above ₹2500, and a flat ₹200 for orders below that.

Once shipped, a tracking number will be provided via email or WhatsApp. You can use this to monitor your delivery status.